Complaints Policy

HSLC Finance Ltd (An Appointed Representative of EFT Finance Limited which is authorised and regulated by the Financial Conduct Authority, Registration 667290) aims to provide the best levels of customer care.

Should you experience any service or product that does not meet your satisfaction, or you require a copy of our formal complaints policy please contact us in the first instance at:

Email: soheil@eftfinance.co.uk

Post: 2 Little Toller, Roman Road, Southampton, SO16 7HG

Phone: 07590 643 711

HSLC Finance Ltd, registration number: 15328140, registered office: 2 Little Toller, Roman Road, Southampton, SO16 7HG.

HSLC Finance Ltd is an Appointed Representative of EFT Finance Limited which is authorised and regulated by the Financial Conduct Authority, Registration No. FRN 667290 (Company Registration Number 07215828. Registered office: Solo House, The Courtyard, London Road, Horsham, West Sussex, RH12 1AT). Main trading address: Milnwood, 13 North Parade, Horsham, West Sussex, RH12 2BT.

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Commission Disclosure Notice:

We do not charge our customers a fee for our services. We receive a commission from the funders that we introduce our customers to. The commission paid to HSLC Finance Ltd is included in every quote we provide. If you enter into an agreement introduced by HSLC Finance Ltd, you will be provided with the amount of commission that we earn on that agreement and how it was calculated. Our goal is to arrange the most suitable and attractive finance for our customers with the most suitable funder, to help our customers grow their business.